Lee Hope

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I wanted to take a moment to talk about Lee Hope, the Children’s Services Coordinator at the Chattanooga Public Library.  Since I arrived in April 2013, I’ve got a chance to work very closely with Lee on a number of projects involving kids, tweens, and teens in Chattanooga….and it has been an awesome experience, one that deserves sharing.

Lee worked her way up in the Chattanooga Public Library, starting as a shelver, becoming a kid’s librarian, and now as the Youth Services Coordinator.  She’s been with the library for over twenty years and has done great things for her community.  It’s been super awesome to work with her. She’s been a great manager and mentor, being there when I needed guidance but also listening to my ideas and letting me implement them.  There’s a great balance between the two of us and how we work.  We trust each other, we listen to each others ideas, and we question each other.

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We call each other Goose and Maverick, a nod to the film Top Gun.  In our eyes, we’ve gotta have that balance.  Sure, (SPOILER ALERT) Goose dies in Top Gun, but that’s not the point.  The point is that Goose and Maverick work together.  They trust each other. Plus, it’s just really fun to be constantly making Top Gun references through the work day.

Lee’s mentorship means a lot to me. She helps me see the whole picture and has taught me how to collect my thoughts, create a plan, and put that plan into action. That’s huge. Her teachings have really helped me grow.

Now that I’m Coordinator of Teen Services for the Chattanooga Public Library, I get to work even closer with Lee. We’ve got one big project that’s almost ready to share. I can’t wait to put it out there in the world.

Thank you Lee for everything!

Badges

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I earned all these badges, dagnabit.

Up until a few months ago, I was very bored by the whole idea of issuing badges for completing certain tasks, obtaining new skills, or just doing something in general. Foursquare was the first badge system that I had participated in and, quite frankly, I could’ve cared less about earning new badges.

Enter Mozilla.

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This summer, I worked on some projects with Mozilla, specifically HIVE Chattanooga and the Mozilla Community Gigabit Fund. We helped out with the HIVE NYC Maker Party in the Bronx, NYC, threw our own Maker Party in Chattanooga, TN, and even dabbled around with Webmaker a bit for our Summer Program at the Chattanooga Public Library. All in all, it was an exciting summer filled with great collaboration and great work.

And every once in awhile when some work was completed, I would get an email from Mozilla saying “you earned this badge”. The image you see above shows the badges that I earned over the past few months, and dagnabit, I’m proud of those badges. They look awesome and they share that I’ve been a part of something pretty cool.

Now my outlook on badges has changed. I’m most curious about exploring Mozilla’s Open Badges and how we can use them at the Chattanooga Public Library for not only programs but also volunteers.  Just imagine the kids, tweens, and teens earning badges for being part of their local library. Take that to the next level and you can issue badges for your teen volunteers when they complete certain tasks around the library. When they’re applying for colleges or jobs, they can share those badges to show off the skills they have. Here at the 2nd Floor of the Chattanooga Public Library our teen volunteers have become our unofficial “3D Printing Gurus”. They walk the patrons that are curious about 3D printing through the process from beginning to end.

Now just imagine if we gave them a badge to show how they’ve learned this particular skill. That’s some next level awesome library stuff we’re talking about here!

 

 

Hello Chattanooga Part Deux!

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Exactly 1.5 years ago, I made the announcement here that my family and I were packing it up and moving to Chattanooga to join the awesome team at the Chattanooga Public Library.  Now I’m back with some more news….I’m happy to announce that I’ve accepted the position of Coordinator of Teen Services at the Chattanooga Public Library (I’ll also be working with Kid’s Coordinator Lee Hope on all things Tween).

I tend to think about life as one big video game and for me this is a level up. I’ve been a Teen Librarian since 2008 and every moment has been awesome. I’ve loved dreaming up new programs, working directly with the community, and just being the front line in all things Teen at the public libraries I have worked at. As I’ve gotten older (I’m 34!) I’ve noticed some things changing in my brain; I’ve really started to enjoy the management and big picture part of public libraries. So for me, this was the next step and I’m so happy to be taking here in Chattanooga. I really dig this community and all of the change that is happening all around. And the Chattanooga Public Library, well, I can’t say enough good stuff about the team here. This is a magical place.

To end, I’d like to recommend that you give the Chattanooga Public Library Flickr page a quick look to see all of the great stuff the library has done for the community over the last few years.  I feel like we’ve really got something special here: a great community, a great library staff, and a wonderful city.

Here’s to so many more years of curiosity, growth, and fun.

DEV DEV 2014: at the Chattanooga Public Library DAYS 10-14

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DAYS TEN through FOURTEEN of DEV DEV: summer of code 2014 is in the history books. For a quick recap, click on the image above to follow along with our Storify.

And with that, DEV DEV 2014 comes to an end! Thanks to all of the students, parents, and partners that helped make this year a HUGE success!

DEV DEV 2014: at the Chattanooga Public Library DAYS 4-9

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DAYS FOUR THROUGH NINE of DEV DEV: summer of code 2014 is in the history books. For a quick recap, click on the image above to follow along with our Storify.

Thank you Mozilla, HiveNYC, and the MakerParty Crew!

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I have been having a great time in NYC with the Mozilla Community Gigabit Fund team, HiveNYC, MakerParty, and HyperAudio teams . It has been pretty neat sharing the excitement of the HyperAudio project and libraries in general with the Summer Quest Kids of NYC. Thank you to everyone that brought me here (Lindsey!) and to all of the 2nd Floor staff at the Chattanooga Public Library who are back in Chattanooga, TN running the last bit of our summer programs.

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The days, both at the MakerParty events and in between, have been full of sharing and exploration. In my opinion, this curiosity and sharing is what leads to some of the best learning that anyone can get in the world.

Library Management Stuff from an Up And Coming Library Manager Type Person

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About a week ago I saw this tweet from the great Cate Levinson @storytiming. We talked about management and supervision in libraries over email and it was a great conversation…so great that it got me thinking that I really needed to share my most recent library management and supervision stories and lessons learned here on the blog.

Folks, let me tell you: my transition towards a lot more library management hasn’t been easy. I’ve messed up a lot. But on the other hand I’ve been a part of some pretty rad things. It has a lot been stressful. I think about all of the little intricacies in libraries and how to make the 2nd Floor even more awesome a lot more than I used to. For example: I woke up from a small nap this past Saturday and my first thought was “OMG. I NEED TO SUBMIT THE PAYROLLL…TODAY!” when in reality payroll was due on Monday (and it got in on time!).

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Here are the lessons that I have learned:

  1. Always get payroll and scheduling and all that important behind the scenes stuff in on time. There are other employees whose work depends on you completing a task. If your part is not done, their part cannot be done and that just rocks the whole boat. Speaking of which…
  2. Think of the library as one big giant organism. This was hard for me coming from a youth services background. It’s not all about the kids, tweens, and teens. In order for the library to work, you have to think about how anything you do affects everything that everyone else does.  Sure, the 2nd Floor is a 14,000 square foot space for kids, tweens, and teens.  But what happens on the 2nd Floor may affect everyone else in the library. How do I be respectful to others while still giving the age group I primarily focus on the best possible service? That’s a tricky one, but if you give it enough thought and care you will get there.
  3. Your mood as the manager/supervisor sets the tone. Are you stressed out? Are you being negative?  If you are, get ready for that to come back to you from the library staff.  Set a positive tone in the work environment.  Keep your employees shielded from the stuff that may cause them stress that doesn’t directly involve their work.
  4. Piggybacking on that last one: keep your employees well informed about what is happening but also remember…not everyone needs to know everything…AND THIS IS OK! You as a manager and supervisor are not hiding away information from the people you work with.  You are giving them what they need to know and keeping the rest where it needs to be.  Yes, information overload is a real thing and it can have a harmful effect on the work environment.
  5. Work well with others: you will be working with everyone in the library. Everyone has their jobs and they are all trying to do them to the best of their ability. Thank everyone for what they do. Be patient with everyone that you work with. Remember that we are all in this together.
  6. Finally, and I think this is super important: HAVE FUN. Work does not need to be super stressful. Work should be fun. It should not just be a place that pays the bills. It should be a place that encourages your heart and your mind to grow. It should make you smile.

 

PS: Sometimes I like to refer to myself as Mister Manager just because of this