I have been having a great time in NYC with the Mozilla Community Gigabit Fund team, HiveNYC, MakerParty, and HyperAudio teams . It has been pretty neat sharing the excitement of the HyperAudio project and libraries in general with the Summer Quest Kids of NYC. Thank you to everyone that brought me here (Lindsey!) and to all of the 2nd Floor staff at the Chattanooga Public Library who are back in Chattanooga, TN running the last bit of our summer programs.
The days, both at the MakerParty events and in between, have been full of sharing and exploration. In my opinion, this curiosity and sharing is what leads to some of the best learning that anyone can get in the world.
Posted in Chattanooga Public Library, Kids, Libraries, Teens
Tagged #hiveNYC, #makerparty, Community Gigabit Fund, Geoff Millener, Gig, Hive, HyperAudio, Librarian, Libraries, Library, Lindsey Frost Cleary, Mozilla, New York, New York Public Library, NYC, NYPL
About a week ago I saw this tweet from the great Cate Levinson @storytiming. We talked about management and supervision in libraries over email and it was a great conversation…so great that it got me thinking that I really needed to share my most recent library management and supervision stories and lessons learned here on the blog.
Folks, let me tell you: my transition towards a lot more library management hasn’t been easy. I’ve messed up a lot. But on the other hand I’ve been a part of some pretty rad things. It has a lot been stressful. I think about all of the little intricacies in libraries and how to make the 2nd Floor even more awesome a lot more than I used to. For example: I woke up from a small nap this past Saturday and my first thought was “OMG. I NEED TO SUBMIT THE PAYROLLL…TODAY!” when in reality payroll was due on Monday (and it got in on time!).
Here are the lessons that I have learned:
- Always get payroll and scheduling and all that important behind the scenes stuff in on time. There are other employees whose work depends on you completing a task. If your part is not done, their part cannot be done and that just rocks the whole boat. Speaking of which…
- Think of the library as one big giant organism. This was hard for me coming from a youth services background. It’s not all about the kids, tweens, and teens. In order for the library to work, you have to think about how anything you do affects everything that everyone else does. Sure, the 2nd Floor is a 14,000 square foot space for kids, tweens, and teens. But what happens on the 2nd Floor may affect everyone else in the library. How do I be respectful to others while still giving the age group I primarily focus on the best possible service? That’s a tricky one, but if you give it enough thought and care you will get there.
- Your mood as the manager/supervisor sets the tone. Are you stressed out? Are you being negative? If you are, get ready for that to come back to you from the library staff. Set a positive tone in the work environment. Keep your employees shielded from the stuff that may cause them stress that doesn’t directly involve their work.
- Piggybacking on that last one: keep your employees well informed about what is happening but also remember…not everyone needs to know everything…AND THIS IS OK! You as a manager and supervisor are not hiding away information from the people you work with. You are giving them what they need to know and keeping the rest where it needs to be. Yes, information overload is a real thing and it can have a harmful effect on the work environment.
- Work well with others: you will be working with everyone in the library. Everyone has their jobs and they are all trying to do them to the best of their ability. Thank everyone for what they do. Be patient with everyone that you work with. Remember that we are all in this together.
- Finally, and I think this is super important: HAVE FUN. Work does not need to be super stressful. Work should be fun. It should not just be a place that pays the bills. It should be a place that encourages your heart and your mind to grow. It should make you smile.
PS: Sometimes I like to refer to myself as Mister Manager just because of this
Posted in Chattanooga Public Library, Libraries, Management, Teens
Tagged Children, Childrens, Employees, Kid, Kids, Librarian, Libraries, Library, Manage, Management, Managers, Staff, Supervising, Supervisors, Teen, teens, Tween, Tweens, YA, Young Adult
I’m going to take a moment and share something that I am very proud of: statistics for the 2013-2014 Fiscal Year for Youth Services at the Chattanooga Public Library. Now I’m most affiliated with all things on The 2nd Floor of the Chattanooga Public Library, but as we all know it takes the whole picture and the team to make something truly magical happen. These stats will show you that it is the TEAM at the Chattanooga Public Library that makes things happen. Some of us have been called “Rock Star Librarians“ but in the great grand scheme of things that isn’t what matters. It’s how the team comes together to do amazing things. These statistics are proof that amazing things are happening in Chattanooga:
2nd Floor Kids Programs: 676 programs, 11,073 attendees
2nd Floor Tween and Teen Programs: 522 programs, 9233 attendees
Branch Library Kid Programs: 903 programs, 19,811 attendees
Branch Library Tween and Teen Programs: 95 programs, 1,326 attendees
Overall, the Chattanooga Public Library improved all programming and outreach from 51525 attendees 2012-2013 to 82849 attendees in 2013-2014. That’s a 37.8% increase.
Our circulation statistics were also pretty awesome:
2012-2013 Kids Circulation: 233,042
2013-2014 Kids Circulation: 318,485
That’s a 37% increase!
2012-2013 Tween/Teen Circulation: 31,974
2013-2014 Tween/Teen Circulation: 42,598
That’s a 33% increase!
Yes. These are just numbers. And numbers only tell a part of the story. But they are a very important part of the story. And it is good to have all sides of the story.
To end, here’s one of my favorite photos from 2013-2014 at the Chattanooga Public Library. It’s Megan Emery and one of our tweens cracking a smile. It took SO much for us to get this guy to smile, but we got there. And once we did, it was all awesome from then on out.
Posted in Books, Chattanooga Public Library, Kids, Libraries, Life In Chattanooga, TN, Management, Teens
Tagged Circulation, Kid, Kids, Librarian, Libraries, Library, Megan Emery, Number, Numbers, Programming, Statistics, Stats, Teen, teens, The 2nd Floor, Tween, Tweens