The little things matter….a lot…or so I have come to believe over the past year of my life. When the little things are a bit out of order, the world can quickly become chaotic and overpowering.
I had this thought once when I was doing the dishes. There have been times where I have worked myself up into a rage because the dishes were just so overwhelming. I thought about them. Why are these dishes driving me crazy? I realized over time that they were a little thing that bugged me so very much that added up and got to a point where it was now no longer a little thing but instead a big and overwhelming thing. The path to clarity? It was realizing that if I did the dishes on a daily basis, at least once per day, that they would then not become a big and overwhelming thing. Anything more than once per day would be a bonus. The dirty dishes did not all need to sit around. They could be done at least once per day and everything could all alright and manageable in the world.
I think about these things a lot in my life and then I try to apply them to my work in libraries. What little things can I think about in my day to day work that can overall improve my mood, my work flow, and make me a better librarian for the community? Here are some things that I have learned as I think about the little things in libraries.
No matter what public library that we work for, we all have to deal with how slow change can come. We are an excited profession. We want to try new things all the time and that gets us excited! But in the public library world, there are some barriers that just exist that makes change a bit slower to happen than usual. This is ok!
Patience in our day to day work helps. Understand that the public library is like a work of art….it is never truly completed. It is in a state of constant change and growth. The ideas and changes you have will happen eventually. Keeping focused and positive on what you want to accomplish is key.
Things do not happen in a day. I sometimes wish they did, but they just don’t. It would’ve been great to have The 2nd Floor up and running on day one (Monday April 22, 2013) but that isn’t realistic. Things need time to change and grow. Patience helps with that.
When you walk into your library space, what is the first thing that you notice? Is it an unpleasant looking table that’s out of place? Or is it a smiling employee waiting there to help you? What you see around you and how these things are setup in a library matter quite a bit.
These little things in the public library space matter. There’s a reason why supermarkets usually put the milk and bread at the very back of the store. They want you to walk through the store and purchase more stuff that you “need”. We can take a similar approach in libraries. Recently, I visited the Darien Library in Darien, CT. When I walked through the door, I was greeted by employees and materials on what the library calls Main Street . All of the materials and employees were customer facing and inviting to anyone visiting the library. The library also had large and clear digital signs that talked about library programs, upcoming events, and more. All of the little things that came together to make up Darien Library’s Main Street created a great and unique experience. The little things become HUGE when they work together. They can be used for a positive experience.
Let me paint a picture that may happen in your place of work: Wednesday afternoon. Everyone’s around the water cooler/coffee pot/tea kettle. There’s a bit of a lull in public service before the after school crowd comes in. Everyone’s at work so it’s natural that everyone talks about work. People begin to talk about the things that are happening at work. They wonder “why are things going this way or that way?”. They wonder what other employees are up to and where they are going. They talk about things they see around them at work. There are tidbits of information passed around, conspiracy theories presented, and speculation all around. These little things can add up over time and create a not so pleasant working atmosphere.
Don’t get me wrong: I love a good conspiracy theory (see my Facebook Timeline for more) and I love speculation (I read Star Wars blogs obsessively trying to figure out where the new movies are headed). Information, conspiracy theories, and speculation get our minds humming and our hearts racing. It’s kind of fun. But over time, especially in the workplace, these little things can create a paranoid and unhealthy atmosphere. It’s not possible to get things done for the community if you’re spending a good chunk of your time at work worrying and thinking about something that may or may not be true or something that may or may not happen. Look, I’m not saying that we’re going to completely eradicate gossip and conspiracy theories from our lives, but instead what I’m saying is this: cut back on engaging in that pattern of behavior. Use that energy, those little bits of energy, for something else more constructive.
Think about the little things. They add up. If managed in a certain way, they can powerfully benefit your life.