Libraries

Congrats to Rachael Rivera, 2018 Library Journal Mover & Shaker

Screenshot-1

Congrats to Rachael Rivera! I have been a fan of Rachael’s work in public libraries, specifically the work she’s done with the homeless population who uses the library at the Auckland Library in Auckland, NZ. Her work is caring, compassionate, and people first. I am very excited to see more of Rachael’s great work in libraries and I hope that she inspires you like she has me.

Here is the text of her M&S nomination:

Tell us your reasons for this nomination. Please feel free to include links to the nominees’ projects or articles that further describe their work:

Through her work as the Manager of Customer Experience at the Central City Library, Rachael has transformed the library in Auckland towards a people centered, human experience that shows every user that the library is there to support them and their needs any way.

There are many reasons I am nominating Rachael, but this one stands out to me most: Rachael cares about people, and I believe that this is the number one quality that a person needs to work in libraries these days. Gone are the days where “I really love books” is the number one reason to be a librarian, I believe Rachael’s people first approach is a shining example of the attitude librarians and those coming into the profession need.

I have been following Rachael’s work for many years now, but in November 2015 I finally had a chance to meet her at the 2015 LIANZA Annual Conference in Wellington, NZ. Rachael was just as I expected her…full of life, full of love, and a person that exudes caring and positivity. We need more people in the library world….heck, the entire world….to be like Rachael!

A home for the homeless: Rachael Rivera and the Auckland Library Streeties
http://www.publiclibrariesnews.com/practitioners/ideas-and-innovations-in-public-libraries/a-home-for-the-homeless-rachael-rivera-and-the-auckland-library-streeties

Rachael’s work as the Manager of Customer Experience at the Central City Library in Auckland NZ has included one of the best library programs I have seen: outreach for the homeless population in Auckland with movie nights and discussions. Think about it: what is one of the biggest things that homeless populations need? They need a space where they can relax, stay warm or cool off, and escape life on the streets. A movie night and discussion event for the homeless in Auckland does just that and it also has another added bonus: it creates community among the homeless population. Bringing people together over a film and discussion brings them together, giving them a place to communicate in a free and open environment. Friendships can be made during these events, friendships that could help a homeless person out in the long run. Libraries may be best known for loaning out books, but we’ve been building connections between people for just as long. This program shows the kind of connections librarians need to build.

Describe one attribute or characteristic that illustrates nominee’s unique ability:*

During the 2017 LIANZA Conference in Christchurch NZ, Rachael gave a presentation about the importance of serving homeless populations in public libraries. This talk spurred on some conversation among people at the conference, and the debate even spilled out into the national news!

LIANZA #Open2017 – Future Sound of Libraries / The Process, pt. 3
https://mechanicaldolphin.com/2017/10/02/lianza-open2017-future-sound-of-libraries-the-process-pt-3/#more-61650

In a situation like this, where conference attendees and the national news came out against Rachael’s ideas, Rachael remained calm, collected, and carried out her message professional and, just like Rachael, with kindness. You can listen to her response at the link below:

Rachael Rivera: ‘Our rough sleeping community are voracious readers’ http://www.newstalkzb.co.nz/on-air/larry-williams-drive/audio/rachel-rivera-our-rough-sleeping-community-are-voracious-readers/

She handled this situation with so much kindness and caring. Her response helped move the debate along, and in a way, nicely quieted those that may brush off homeless populations who use public libraries.

Nominated by Justin Hoenke and Matt Finch

 

 

 

 

 

 

 

 

Advertisements
Libraries, Life

The Power of Kindness

img_1134
The local YWCA in Titusville does a great job of spreading a positive message to all in our community.

I believe in the power of kindness. I believe that no matter what kind of evil or injustice we may face directly in front of us that the thing that’s gonna win out in the end is kindness. My statement may sound a bit naive, but after 36.5 years on this planet I haven’t found anything better than kindness. I’ve tried being angry, I’ve tried throwing punches, and I’ve tried to tapping into the dark side of things (you know, like Star Wars kind of stuff) and while those methods have produced results, those results did not last and actually cause more harm than good. With that acknowledged, I pledge allegiance to power of kindness.

With that said, I’d like to share a recent piece that I wrote for the LIANZA (Library and Information Association of New Zealand Aotearoa) Library Life publication titled Libraries: A Global Necessity (click here for the PDF and scroll to page 21). It nicely sums up my approach to the current state of the USA and public libraries in general and how I believe that through kindness and great customer service we will provide for our citizens.

I highly suggest you take the time out of your day and read the rest of the current issue of Library Life as well. This is my favorite Library related publication out there. It does a great job of inspiring me to be both a better librarian and a human being with every issue that is published. This month’s issue has some great pieces by Cath Sheard and Fiona Kerr to name a few.

 

Keynotes, Libraries, Travel

LIANZA 2015

LIANZA

I’m happy to announce today that I will be attending the LIANZA 2015 Conference in Wellington, New Zealand this year from November 7-11 2015 to speak about youth services, kids, tweens, teens, and everything awesome that can happen in libraries. I’m honored to be a part of this event. I’ve always enjoyed following the LIANZA conferences on Twitter (#lianza15 this year!) and cannot wait to learn and share with many librarians from New Zealand, Australia, and beyond. They’ve got a great lineup this year (Sarah Houghton, Ned Potter, David Lankes, and more!) and I am also looking forward to hanging out (and in some cases, meeting for the first time!) with some wonderful library colleagues.

November is going to be a most excellent month full of libraries and learning.I can’t wait to meet everyone. If you see me while I’m in New Zealand, please say hello and give me a hi-five! (here’s what I look like these days)