Chattanooga Public Library, Libraries, Management, Teens

Management Style

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Thank to Finn Hoenke, Aero Hoenke, Haley Hoenke, Elias Spruill, Janine Veazue, Barry Bonds, Bobby Bonilla, Chuck E Cheese, Marvin Gaye, The cast of Star Wars, and many others for making my office a nice place to be.

Did you die?
Did anyone else die?
Did you burn down the building?
Did anyone lose an appendage?

If you answered “no” to all of those questions, you are doing a great job of being a librarian in a public library.

-Justin Hoenke’s Management Mantra, 2014.

2014 was the year that I threw myself into management in public libraries. Was it scary and stressful? Yes. Did I survive? Well, either I’m writing this or clone Justin exists, so it’s up to you to decide.

The questions I’ve been asking myself this year go like this: What does a manager do? How does this change what I already do at the library? Do I need an office? What does one do in their office?How does one lead? I’d like to share my experiences here on this blog in order to help those in a similar situation out and to also maybe inspire other youth services librarians who are looking into management. Trust me: if I can do it you can too.

What does a manager do?
A manager takes the first step carves out the path for their staff to follow. A manager provides guidance and enthusiasm for the staff. A manager is a strong voice and supporter for their staff. I always refer back to a quote I learned in my ALA Emerging Leaders class for inspiration:

“The leader’s job is not to provide energy but to release it from others.”
Frances Hesselbein

A manager takes a step back and lets their staff shine. They listen to what the staff needs and does their best to communicate that vision to the rest of the library. Managers can make a job fun for their staff. I truly believe that when we’re having fun with our work some of our best ideas happen and in turn, those affect the community in a positive way. I tell my employees: have fun and see what happens. I think it’s working.

How does this change what I already do at the library?
I am one of those people that has an idea every minute. Let’s try this. Let’s try that. This is the vision and this is how we can do it. As I moved into management, I had to teach myself how to calm down, trust others with their ideas, and play the long game. Playing the long game gives you an insane amount of patience (FYI: having children does that too). It allows you to sit back and let things happen naturally.

Your idea of working in a public library will change considerably when you move into management. The focus is still and will always be the community, but in addition you have staff to manage. You will no longer be on the public service desk all day. It will be a shock. You won’t get as many of those hi-fives from kids, tweens, and teens. You won’t get as many of the awesome perks that come from working public service: directly helping people, making a little part of their life better, and more. But here’s the thing: your decisions as a manager and how you inspire your staff help make those moments possible. You may no longer have the direct connection to the public but you are still making a huge difference in your community.

Do I need an office? What does one do in their office?
I am a big fan of working in public. As public employees I think it is our job to show our funders how we work, what we’re doing, and be as transparent as possible. But you know what? After becoming involved in management I’ve started to understand the need to have an office or an “away from the public area” at times. When you’re thinking about big picture stuff you sometimes just need to be alone. You need to shut the door. What does one do in their office? These kinds of things. I also highly suggest filling your office with things that make you happy. Photos. Pictures. Drawings. Weird things that you collect. But don’t be a hoarder.

How does one lead?
I can’t answer that one for you. All that I can say is that you try, you fail and then you succeed and then you fail again and then you succeed and that cycle never ends. You find what works best for you, your staff, and your community. Note that I put YOU first because, yes, you have to put YOU first sometimes. Without a happy and fully functioning YOU things won’t move ahead. Treat yourself well. Once you do that, you will be on the right path.

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3 thoughts on “Management Style”

  1. You are such an awesome human! I love hearing about your career. seriously. It sounds ridiculous when I say it out loud, but you’re an inspiration, dude. Also, what is that WHALEcome to the library book that is fantastic I must know more!?

    1. Thanks Eden! I feel pretty average most days but I just try to communicate good things to good people and let them know that they’re awesome. I actually found that WhaleCome poster in the trash. It is too awesome. I love whales and back in the day all I visited the library for was whale books.

      1. I remember spending hours at the public library after school browsing the ocean books and requesting books about sharks 😀
        You are pretty great at communicating things in libraryland in a very chill way, and I seriously appreciate it 🙂

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