Two really great articles about work environments and employee happiness came out this weekend, both via the NY Times:
When You’re in Charge, Your Whisper May Feel Like a Shout
Inside Amazon: Wrestling Big Ideas in a Bruising Workplace
I liked these articles a lot as it really jives well with what I’ve been thinking these past few months: leadership sets the tone of the workplace, and that tone is KEY to the success or failure of the organization. Success and failure are very loose terms and ideas that have varying definitions, but to me success means that you have happy employees and happy library users that have positive experiences in the library. Failure, in my opinion, are library employees and users that are generally unhappy to be in the library.
These articles also make me think about how I say things and what I say to my employees. I think openness and honesty are two great practices to put in place. Talk about what’s going on behind the scenes and how board meetings are going. Talk about grants, budgets, and more. Be open and be honest. Don’t paint a horrible picture of doom and gloom even if things are tough in the moment. We work in libraries, and what a great place they are to work at! We let people borrow things! We share things with our community! It is a great job.
I don’t believe in the whole “competition leads to great innovations” idea fully. Yes, I think competition does lead to innovation but I think it also leads to employee unhappiness and burnout. That is something that I think should be the focus of our conversations. People and their lives and happiness are much more important than innovation. Humans adapt to so much. Sometimes that change takes awhile but we always get to where we are going. Unhappiness and depression caused by stress can have lasting and devastating effects. Depression is a horrible thing that no one should have to experience, especially depression that is caused by a work environment.
You are not your job. You are an awesome human being.
So much about this is so important. There is so much focus on innovation and change in libraries. Really we should be focusing on staff, and staff involvement in innovation. Innovation only works if your staff are happy, energized, and motivated. That’s the most important part, but it’s so often overlooked.
Innovation is awesome, but people are much more awesome. Happy people leads to great things innovations. Sometimes a great innovation is a simple idea. That is good too and we need to remember those!